A few days ago, I posted a thread about AI and Philippine jobs. It reached around 600,000 views.

Here’s what that means: people are worried, curious, and looking for real guidance.

So I’m starting Pinoy AI, a weekly newsletter for Filipinos who want to stay ahead of AI, not get left behind.

No hype. No fake “easy money.” Just practical moves you can apply this week.

Reality check: what changes first

AI won’t replace all jobs overnight. But it will replace tasks quickly, especially repetitive and script-based work. In the PH context, that hits:

  • Basic customer support replies

  • Repetitive VA/admin tasks

  • Simple content drafting

  • First-pass research and summaries

If your work is mostly repetitive, your risk is higher. If your work includes judgment, systems thinking, and client trust, your value goes up. I led customer service at Uber, and I can tell you this shift is real. It’s moving faster than most teams think.

3 moves to make this week

1) Become AI-assisted in your current role

Pick one task you do daily (email replies, summaries, reports). Use ChatGPT or Claude for a first draft, then edit it yourself. Goal: save 30–60 minutes per day.

2) Build one mini workflow

Example: incoming message → summarize → suggest response → log to sheet/Notion. You can do this with basic tools (Zapier, Make, or n8n + ChatGPT/Claude). Goal: prove you can automate outcomes, not just write prompts.

3) Document your process

Create a simple before-vs-after AI sample:

  • Time before

  • Time after

  • Quality improvement

  • What you still review manually

This becomes proof for managers and clients.

Tool of the week

Use Claude or ChatGPT for support drafting. Copy/paste prompt:

“Act as a senior support specialist. Draft a clear, empathetic reply to this customer message. Keep it concise, professional, and solution-oriented. If details are missing, list 2 clarifying questions. Message: [paste message]

Important: always human-review before sending, especially with client/customer data.

Final thought

AI is not just a threat. For people who move early, it is leverage.

If you are in BPO, freelancing, or online work, this newsletter is for you.

If this helped, forward it to one friend in BPO or freelancing.

— Ton

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